Embassy Priority – Privacy Policy
This Privacy Policy explains how Embassy Developments Limited (“Embassy”, “we”, “us”) collect, use, store, and share personal data of users of the Embassy Priority website and platform (“Platform”). This Privacy Policy is prepared in accordance with applicable Indian laws. Compliance with the Digital Personal Data Protection Act, 2023 shall apply upon such provisions becoming effective, and the Privacy Policy will be updated accordingly
1. Scope
This Privacy Policy applies only to personal data collected through the Embassy Priority Platform, including registrations, referrals, enquiries, reward programs, and related communications.
2. Personal Data We Collect
We may collect the following personal data:
- Name, mobile number, email address
- Customer profile details (including family member details, if voluntarily provided)
- Referral details and enquiry information
- Reward points and redemption history
- Cookies and technical data (such as IP address, in anonymised or aggregated form where feasible)
Providing personal data is voluntary; however, refusal may limit access to certain Platform features.
3. Purpose of Collection
Personal data is collected and processed for the following purposes:
- User registration and account management
- Referral lead registration and tracking
- Enquiry handling and repeat purchase facilitation
- Reward points allocation and redemption
- Communication regarding offers, events, blogs, and updates
- Compliance with applicable laws and internal policies
4. Consent
By registering on or using the Platform and submitting your personal data, you consent to the collection and processing of such data for the purposes stated above, in accordance with applicable laws.
You may withdraw your consent in accordance with applicable law, subject to contractual and legal obligations.
5. Data Sharing
We may share personal data with:
- Embassy group companies for administering the Embassy Priority program
- Third‑party service providers and technology partners
- XOXOday, solely for the purpose of reward redemption
- Government or regulatory authorities, where required by law
Reasonable contractual and organisational safeguards are implemented before sharing personal data with third parties.
6. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.
Users are advised to share information only through official Embassy Priority channels.
7. Data Retention
Personal data will be retained only for as long as necessary to fulfil the stated purposes or as required under applicable laws, after which it will be securely deleted or anonymised.
8. Data Retention
Personal data will be retained only for as long as necessary to fulfil the stated purposes or as required under applicable laws, after which it will be securely deleted or anonymised.
9. Contact and Grievance Redressal
For queries or grievances relating to personal data:
Grievance Officer
Embassy Developments Limited
First Floor, Embassy Point, No. 150, Infantry Road, Bengaluru – 560001
Phone: +91 8880050000
10. Updates to this Policy
We may update this Privacy Policy from time to time. The updated version will be published on the Platform.
